Privacy Policy
Your privacy is important to us. Learn how we protect your data and respect your privacy.
Last updated: December 26, 2024
Information We Collect
Text Content
When you use our AI tools, you provide text content for processing. We do not store, save, or retain any of your text content on our servers. Your content is processed in real-time and immediately discarded after providing you with the results.
Usage Analytics
We collect minimal, anonymized usage data to improve our services:
- Tool usage frequency (which tools are used most often)
- General performance metrics
- Error logs (without your content)
- Browser type and version for compatibility
Local Storage
We use your browser's local storage to:
- Track which tools you've used (for free tier limitations)
- Store your Pro user login status
- Remember your preferences
- Cache the app for offline functionality
This data never leaves your device and is not transmitted to our servers.
How We Use Your Information
Text Processing
Your text content is used solely for providing the AI processing service you requested. The processing happens through secure API calls to our AI service providers, and your content is not stored during this process.
Service Improvement
We use anonymized usage analytics to:
- Identify and fix technical issues
- Improve tool performance and accuracy
- Understand which features are most valuable to users
- Plan new features and tools
Data Security and Protection
Encryption
All data transmission between your browser and our servers is encrypted using HTTPS/TLS protocols. This ensures that your content cannot be intercepted during processing.
No Data Storage
We implement a "zero data retention" policy for your content:
- Text content is processed in memory only
- No content is written to disk or databases
- Content is immediately discarded after processing
- No backup copies are made of your content
Third-Party AI Providers
We use third-party AI services to process your content. These providers:
- Are bound by strict data processing agreements
- Do not store or retain your content
- Process content in secure, isolated environments
- Meet enterprise-grade security standards
Cookies and Local Storage
Essential Functionality
We use local storage and session storage for essential functionality:
- Tracking free tier usage (stored locally only)
- Maintaining your login session
- Storing app preferences
- Enabling Progressive Web App features
No Tracking Cookies
We do not use:
- Third-party tracking cookies
- Advertising cookies
- Social media tracking pixels
- Analytics cookies that identify you personally
Third-Party Services
AI Processing
We use external AI services to process your content. These services operate under strict privacy agreements and do not retain your data.
Hosting and Infrastructure
Our application is hosted on Cloudflare Pages and uses Cloudflare Workers for processing. Cloudflare's privacy policy applies to the infrastructure services they provide.
Payment Processing
If you choose to support us through Patreon, their privacy policy governs the collection and use of payment information. We do not have access to your payment details.
Your Rights and Choices
Data Control
You have complete control over your data:
- You can clear local storage at any time through your browser settings
- You can use private/incognito browsing to avoid any local storage
- You can stop using the service at any time
- You can contact us to request information about what data we have (which is minimal)
Opt-Out Options
You can:
- Disable JavaScript to prevent local storage usage
- Use browser extensions that block local storage
- Clear your browser data regularly
- Contact us if you have concerns about data usage
International Users
Global Service
NexusRank is available globally. Our servers are distributed worldwide through Cloudflare's network to provide fast, reliable service.
GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR):
- We process minimal personal data
- Processing is based on legitimate interest (providing the service)
- You have rights to access, rectify, erase, and port your data
- You can withdraw consent at any time
CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA):
- We do not sell personal information
- You have the right to know what personal information we collect
- You have the right to delete personal information
- We do not discriminate based on privacy choices
Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- We will post the updated policy on this page
- We will update the "Last updated" date
- For significant changes, we may provide additional notice
- Your continued use of the service constitutes acceptance of the updated policy
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@nexusrank.ai
General Support: support@nexusrank.ai
Data Protection Officer: dpo@nexusrank.ai
We will respond to privacy inquiries within 30 days of receipt.
Summary
In Simple Terms:
- ✅ We don't store your text content
- ✅ We don't track you across the web
- ✅ We don't sell your data
- ✅ We use minimal analytics to improve the service
- ✅ You have full control over your local data
- ✅ We're transparent about our practices